Privacy Policy
Effective Date: August 2, 2025
This Privacy Policy describes how RDM Enterprises Pvt. Ltd. ("we", "our", "us") collects, uses, and protects your information when you use our vehicle tracking app and associated GPS device services.
1. Information We Collect
- Location Data: We collect real-time location data from GPS devices installed in vehicles.
- User Information: Name, contact details, and login credentials of users accessing the app.
- Device Information: Device type, operating system, app version, and IP address.
- Usage Data: Logs of app activity including login/logout times and feature usage.
2. How We Use Your Information
- To provide real-time vehicle tracking and history logs
- To manage user access and authentication
- To improve app performance and user experience
- To comply with legal obligations and law enforcement requests
3. Sharing of Information
We do not sell or rent your personal data. We may share information only with:
- Authorized company administrators or fleet managers
- Law enforcement or regulatory authorities when required by law
- Third-party service providers who assist in maintaining and improving the service (under strict confidentiality)
4. Data Security
We implement industry-standard measures to protect your data including encryption, secure servers, and restricted access.
5. Data Retention
We retain your information only as long as necessary for operational, legal, or regulatory purposes. Location data is typically stored for up to 12 months unless otherwise required.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of incorrect or incomplete data
- Request deletion of your data (subject to legal exceptions)
7. Cookies and Tracking
Our app may use cookies or similar technologies for session management, but we do not use them for advertising or profiling.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
RDM Enterprises Pvt. Ltd.
Email: support@rdmtrack.com
Phone: +91-1275-456182